Privacy Policy and Terms of Use

Website Terms and Conditions

Last Updated: 30.12.25

1. Introduction, Applicability, and Consent to Use

  • Welcome to the website of Pezzi Ltd., Company Reg. No. 513299206 (hereinafter: “The Company“), located at Nahalal St., Migdal HaEmek Junction, Kfar Baruch, Minpetet HaEmek, Zip Code 10600. This document serves as the Terms of Use for the website (hereinafter: “The Terms of Use“) at the address https://pezzi.co.il (hereinafter: “The Website“).

  • The Website Regulations and Terms of Use detailed below apply to any viewing and/or use of the Website. By using or browsing this Website, you agree to these Terms of Use.

  • The use of the Website, its content, and the services offered therein constitutes the user’s full, informed, and irrevocable consent to all Terms of Use and the Company’s Privacy Policy, which constitutes an integral part thereof.

  • The Company owns the rights to the Website, and it and/or anyone on its behalf authorizes access to the Website subject to the terms detailed below.

  • Any use of the Website, including browsing and surfing it, as well as any action therein, including purchasing through it, constitutes the user’s confirmation and consent to the Terms of Sale and Use.

  • Updates: The user must be careful to review and keep up to date with the Terms of Sale and Use, as these terms may change from time to time at the sole discretion of the Company, without the need for prior notice.

2. Definitions

  • User: Any person surfing the Website, including the general public, architects, interior designers, ceramic tile stores, professional and business entities, and private individuals.

  • The Products: Products imported, marketed, distributed, and/or serviced by the Company.

  • Authorized Sales Agents: Ceramic tile stores and commercial entities authorized to market and sell the Company’s products.

3. Nature of the Website and Information Presented

This Website serves as an image, marketing, informational, and service platform only; the products found on the Website cannot be ordered directly through the Website. The information, content, images, videos, and publications presented on the Website are intended for the following purposes:

  1. Presenting the Company’s activity.

  2. Branding and creating awareness for the brand and the Company.

  3. Inspiration and general impression.

  4. Providing information.

  5. Generating interest and demand for the Company’s products.

Disclaimer: The information presented on the Website does not constitute an offer, invitation, commitment, and/or binding representation as defined by law, and does not create any contractual engagement between the Company and the User.

4. Absence of Online Sales

  • The Website does not constitute a platform for executing sales transactions and does not include a mechanism for orders, payments, clearing, and/or concluding a contract.

  • Any purchase of the Company’s products is done outside the Website, through Authorized Sales Agents and in accordance with the customary terms applicable to them.

  • Clarification regarding sales and service:

    1. The sales channel for the Company’s products is through Sales Agents.

    2. The Company provides service, support, and warranty for its products, in accordance with the service policy applicable to it.

    3. Service inquiries may be made directly to the Company, through the Sales Agents, and/or a combination thereof – depending on the circumstances.

5. Permitted Use & Restrictions

Use of the Website is permitted for legitimate legal, professional, business, and personal purposes only. The User undertakes not to:

  1. Make unauthorized commercial use of the Website’s content.

  2. Copy, duplicate, distribute, publish, and/or make use of the content without prior written approval from the Company.

  3. Infringe upon the intellectual property rights of the Company and/or third parties.

  4. Perform an action that disrupts the Website’s activity and/or harms its security.

     

6. Intellectual Property

  • All intellectual property rights in the Website (design, texts, images, videos, trademarks, logos, etc.) are the exclusive property of the Company and/or third parties who have permitted it to use them.

  • Nothing in these Terms of Use grants any right or license to use the content unless explicit prior written approval has been granted by the Company.

7. Privacy and Information Security

Use of the Website is subject to the Company’s Privacy Policy.

Data Retention:

  • Information provided by the user or collected by the Company will be stored in the Company’s databases for the time necessary to realize the purposes of use.

  • Statistical/aggregative information that is not identified may be kept by the Company for analysis purposes for an unlimited time.

Security:

  • The Company implements advanced protection mechanisms to secure the information but does not guarantee absolute immunity from unauthorized access.

  • The User is responsible for maintaining the confidentiality of their account details and passwords.

     

Cookies & Data Collection:

  • The Website collects technical information (browser type, IP, location, usage habits) using ‘Cookies’.

     

  • Purpose of Cookies: Ongoing operation, security, statistical analysis, user identification, fraud prevention, and adapting content/advertising to personal preferences.

  • Cookies may be from third parties (e.g., Google Analytics, Facebook).

8. Third-Party Links

  • The Website may include links to external websites/services not under the Company’s control.

  • The Company is not responsible for the privacy practices or content of these external sites.

  • Third-party activity (such as search engines) is subject to their own privacy policies.

9. Law and Jurisdiction

  • The laws of the State of Israel solely shall apply to these Terms of Use.

  • Exclusive jurisdiction in any matter regarding these Terms of Use is vested in the competent courts in the Haifa District.

10. Customer Service & Contact

The Service handles inquiries, questions, and complaints regarding the Website. You can contact Customer Service via:

  • Phone: 04-9855665 (Extension 2)

  • Hours: 08:00 – 16:00

  • Email: contact-us2@sh-in.co.il

  • Address: Nahalal St., Migdal HaEmek Junction, Kfar Baruch, Minpetet HaEmek, Zip Code 10600.

    • Note: There is no public reception/shop on-site; arrival must be coordinated in advance.

11. Website Accessibility Statement

We work extensively to make the organization and our website accessible to people with disabilities to promote equal rights and transparency.

 

  • Standard: The Website is adapted to accessibility requirements according to IS 5568 to the level of AA.

  • Keyboard Navigation:

    • Use Tab to navigate forward.

    • Use Shift + Tab to navigate backward.

    • Use Enter to select options.

       

  • Accessibility Menu Options:

    • Font size enlargement.

    • Contrast changes: Dark contrast, Light contrast, Monochrome (black-white).

    • Enlarge templates and highlight links.

If you encounter a document that is not accessible, please send us an email detailing the document needed, and we will make it accessible for you.

Wishing you pleasant and accessible browsing.